You're looking at Ventek's new Help Center.
The New Help Center is designed to provide a complete self-service support option for our customers. It lets you search for an article to learn a task, or ask fellow users for solutions to problems. If you can't find an answer, you can still submit a request to an agent.
We are in the processing of getting the Help Center populated, but in the meantime you can still SUBMIT a NEW SUPPORT REQUEST by going to the following link.
Via Email: firstname.lastname@example.org